Contact

Talk to a human.

Order, installation, a bug, an idea for the next version, or the Mac release: write to the HOPS LAB team and we'll get you back to making music.

We use your details only to answer you. See our privacy policy.

EMAIL

support@hops-lab.com

Include your order number, your system and your DAW: we can help faster.

ORDER

Download and licence key

Both are in your Polar customer area, linked from your confirmation email. Lost it? Open the customer area and sign in with the email used for the order.

GUIDE

Install guide

Step-by-step setup, your first build and MIDI GRAB.

HELP

Troubleshooting

Plugin not showing, MIDI GRAB, presets folder, level.

Press kit

Writing, filming or streaming about PREDROP?

Everything you need is here: logo, screenshots, a fact sheet and vertical videos for Reels, TikTok and Shorts. Use them freely in reviews, tutorials and articles about PREDROP.

Want a free licence and your own promo code? See affiliates & creators.